AI Operating Systems

We build AI operating systems
for knowledge-based businesses.
Foundation First. Built to last.

We build the knowledge infrastructure first: your context, your connected systems, your intelligent workflows.

Not another AI tool bolted onto what you have now. An operating system built on how your business actually works.

Our Foundation First methodology gets you an operating system that knows and does what you know and do.

The Operating System

Three layers

Each one makes the next one possible.

Layer 01 · Your Knowledge

Your knowledge

How your business actually works today.

  • Processes, procedures & decisions
  • Client histories & strategy
  • Who does what, and why
  • Plans for where you're going next

Ask questions in plain English. Get answers from your own records.

Layer 02 · Connected Platform

Your connections

One platform connected to everything your team already uses.

  • Email & calendars
  • Documents & spreadsheets
  • Finance tools & CRM
  • Meeting notes & tasks

Less shuffling between systems, more execution.

Layer 03 · Intelligent Systems

Your workflows

Intelligent systems that produce real results, built on what you already know.

  • Enquiry triage that routes itself
  • Reports that write from your data
  • Meeting tasks captured automatically

Each one built on your knowledge and connections.

The state of play

We've been embedded with a 400,000+ visitor heritage attraction in Cornwall since early 2025. Upon the first workflows going live, roughly half of visitors started using it. This architecture also empowers internal operations. Now in the OS Expansion phase, the impact on the bottom line and customer experience compounds with every layer we build.

This is what a Foundation Install looks like when the business is genuinely complex: interconnected teams, massive brand implications, real profitability on the line, and operational layers that most consultancies would spend six months trying to understand. We didn't start with a consulting engagement. We started with the install.

Context configured. Connections wired to the tools the team already uses. Working sessions with senior leadership. Workflows going live, one after another. Each layer sharpening the next. One whole organisation, building outward from the Foundation Install so the change actually sticks and the OS compounds.

See how it works in practice. Read the case studies. Or start with a Foundation Assessment and find out where you actually stand before spending a dollar.

St. Michael's Mount, Cornwall. St. Aubyn Estates.
Where we'll be

Out and about

13 · 14 May · Olympia London

Museums + Heritage Show

Come and say hi. We'll be in the audience at the ALVA, Leeds Castle, Wellcome Collection, and National Gallery sessions. Find us at the speed networking hour on Wednesday afternoon.

9 October · QEII Centre Westminster

VAC Conference

If you run a visitor attraction and you're going to be there, reply to any Field Notes issue and we'll find a time to talk.

Year-round · UK

Cornwall and the UK

Cornwall is home to our anchor partnership. We work with heritage attractions, museums, and visitor experiences across the UK.

East Coast · West Coast

Across the US

Marshall is on the East Coast. Louisa is on the West Coast. We have a live network of businesses right across the country. Reply to any Field Notes issue and we'll find a way to meet.

Common questions

Frequently asked

Straight answers on cost, timeline, and what you actually get.

View all FAQs

The Foundation Install starts at $5,600 for teams of 1-10 people. That's a flat fee for a complete AI Operating System: your context captured, your tools connected, and 2-3 workflows running. Larger teams are scoped on a discovery call. After the install, ongoing expansion runs $1,500-4,500/month depending on whether you want us to maintain it, train your team, or stay embedded as a partner. We publish real numbers because you shouldn't have to book a call just to know if you can afford it.

You get a working AI Operating System configured for your business. Specifically: a Context Layer (10-15 files capturing how your business works), a Connections Layer (your existing tools wired together through one interface), and a Workflows Layer (2-3 automated processes running by the end of week two). You also get your team trained to use it. This isn't a strategy document or a recommendations report. It's infrastructure you operate the day we hand it over.

About two weeks. Week one is building your Context Layer: a guided session where we capture how your business actually runs. Week two is connecting your tools and configuring your first workflows. This is an install with a defined timeline, defined deliverables, and a working system at the end that we can help you expand on over time.

Most AI investments are one dimensional. This is infrastructure. Instead of a single tool that solves one problem or a training that teaches concepts but no direct application to your business, your Foundation Install becomes the AI layer your team and business run on. It compounds over time because every workflow we add builds on the foundation we've already installed. You're building an asset that gets more valuable the longer it runs.

Because we build the foundation before the features. Most AI experiments fail because they start with a tool instead of starting with context. The tool doesn't know your business, so it gives generic outputs. Your team gets frustrated. The tool gets shelved. We start with your business knowledge captured and your systems connected. When AI has that foundation, it stops feeling like an experiment and starts feeling like infrastructure. That's why it sticks.